Social media users aren’t happy about Cracker Barrel’s new logo, calling it “soulless,” “bland” and “generic” since the restaurant chain unveiled it on Tuesday as part of a larger brand refresh. The change is part of a “strategic transformation” to revitalize the brand that started back in May 2024. Under that mission, Cracker Barrel’s brand refresh includes updates to visual elements, restaurant spaces and food and retail offerings.
Wharton School professor of marketing Americus Reed joined CNBC’s "Squawk Box" on Friday to explain what went wrong with the rebrand.
